Privacy Policy

Effective as of 11/20/2025

CoChat Inc (“the company,” “we”, “us” or “our”) provides a collaborative AI chat platform that enables users to interact with various large language models (LLMs) and collaborate in real-time. This Privacy Policy describes how the company processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (collectively, the “Service”).

Our products and services are intended for business customers and personal use. This Privacy Policy does not apply to information that we process on behalf of our business customers while providing the Service, which is governed by our agreements with those business customers. If you have concerns regarding personal information that we process on behalf of a business, please direct your concerns to them.

Index

  • Personal information we collect
  • Tracking Technologies
  • How we use your personal information
  • How we share your personal information
  • Your choices
  • Other sites and services
  • Security
  • International data transfers
  • Children
  • Changes to this Privacy Policy
  • How to contact us

Personal information we collect

Information you provide to us

Personal information you may provide to us through the Service or otherwise includes:

  • Contact data, such as your first and last name, email address, and username.
  • Account credentials, such as passwords and other security information for authentication and account access.
  • Communications data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
  • Chat content, including the messages, prompts, and conversations you create or participate in through the Service, whether in individual or collaborative chat sessions.
  • Transactional data, such as information relating to or needed to complete your credit purchases on or through the Service, including transaction history and token usage.
  • Financial data, such as payment card information and billing address.
  • Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
  • Collaboration data, such as information about users you invite to chat sessions, shared conversations, and team interactions.
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources

We may combine personal information we receive from you with personal information falling within one of the categories identified above that we obtain from other sources, such as:

  • Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
  • Service providers that provide services on our behalf or help us operate the Service or our business.
  • Third-party services, such as services (such as Google) that you use to log into, or otherwise link to, your Service account. This data may include your Google username, profile picture and other information associated with your Google account on that third-party service that is made available to us based on your account settings on that service. Our use and disclosure of information received from Google’s APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
  • LLM providers, from whom we may receive technical or operational data necessary to provide the Service.

Automatic data collection

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

  • Device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
  • Usage data, such as the LLMs you interact with, the frequency and duration of your interactions, token usage, credit consumption, and feature utilization.
  • Communication interaction data such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.

Chat content processing

We process your chat content to:

  • deliver LLM responses to your prompts;
  • enable collaborative chat features where you invite other users;
  • improve our Service and train our systems (only with your explicit consent);
  • comply with legal obligations or respond to legal requests.

Important: We do not use your chat content to train third-party LLM models without your explicit consent. Your private conversations remain private unless you choose to share them with other users through our collaboration features.

Your choices

Opt-out of communications

You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

Managing your chat content

You can delete individual chat conversations or your entire chat history through your account settings. Please note that deleted content may remain in backups for a limited period before permanent deletion.

Account deletion

You may request deletion of your account by contacting us at hello@cochat.ai. Upon account deletion, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Security

We employ technical, organizational and physical safeguards designed to protect the personal information we collect, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Monitoring for suspicious activity

However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children

The Service is not intended for use by anyone under 16 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.

How to contact us

Email: hello@cochat.ai

Mail: CoChat Inc

3175 Hanover Street

Palo Alto, CA 94304-1130